Privacy Policy

Vinny is a service of SHAPYR, LLC. This page says what we collect, why, and who else handles it.

What we collect

• What you tell us: your name, email, mobile number, and your business's name, services, towns, address, phone, website and the other answers on the sign-up form.
• Payment details: handled by Stripe. We see your name, email, the last four digits of your card and your payment history. We never see or store your full card number.
• Public information about your business: what AI assistants say about it, and its public profiles and reviews.
• Messages: emails and texts between you and us. Emails we send may record whether they were opened, so we know your reports are reaching you. Calls to our number go to voicemail, so if you leave a message we keep the recording and a written transcript of it.
• Site visits: our hosting provider keeps standard server logs such as IP address and browser type. This site uses no analytics, advertising or tracking cookies. Pages load nothing from other companies' servers.

How we use it

• To run your monthly check and produce your report.
• To send your report, suggestions and account messages.
• To carry out tasks you ask for. If you give us manager access to a business profile, we use that access only for those tasks, and you can remove it at any time.
• To bill you and keep business records.

We do not sell your information, and we do not use it for advertising.

We also check public information about local businesses that are not members, for example to show an owner where their business stands. Those checks use only what is already public about the business.

Text messages

Texts are optional. We text you only if you ticked the box at sign-up or texted our number first. Your number goes to Twilio only so the messages can be delivered. We do not share mobile numbers or text-messaging consent with third parties or affiliates for marketing or promotional purposes. Reply STOP at any time to stop texts, or HELP for help.

Who else handles your information

We use a small number of service providers, only to run the service:

• Stripe, for payments.
• Twilio, for text messages and voicemail.
• Google Workspace, for email, scheduling and our member records.
• Cloudflare, which hosts this website and report pages, and our form service, for the sign-up form.
• OpenAI, Google, Perplexity and Anthropic, whose assistants we question, and Google's business listings, which we check. What we send them is your business name, trade and towns, which are already public. We do not send them your personal contact details or payment information.

Apart from these providers, only the people working on your account see your information. We may also disclose information if the law requires it.

Report links

Your report lives at a private link that search engines are told not to index. Anyone who has the link can open it, so share it with care. Ask us and we will take a report down.

How long we keep it

We keep your information while you are a member and for 24 months afterward for records and tax purposes, then delete it. You can ask us to delete it sooner.

Your choices

Email vinny@hivinny.com to see, correct or delete the information we hold about you.

Children

The service is for businesses and is not directed to anyone under 18.

Changes

If this policy changes we will post the new date here and email members about material changes.

Contact

SHAPYR, LLC · vinny@hivinny.com · (631) 430-5565 (text or voicemail)